TOTAL is offering you the opportunity to take advantage of 100s of rewards when you spend £30 or more at participating TOTAL sites from 2nd March 2011 until 27th March 2012. One voucher for every £30 spent.

You will find a great selection of offers on this website for you to choose from. When you have found the offer that's perfect for you, simply set up an account by registering your details. You will be required to enter the unique reference number which can be found on the TOTAL Rewards Promotional Voucher handed to you when you spent £30 or more at TOTAL. You will then be able to follow the redemption instructions and/or download a voucher for the offer of your choice. Your TOTAL Rewards Promotional Voucher must be attached to the downloaded Partner Discount Voucher and handed to your chosen venue to redeem the offer. Exclusions apply, see below for more details.

Yes, you will need to hand in your downloaded TOTAL Partner Discount Voucher at the gate/till upon arrival at your chosen attraction or activity. With the exception of the Haven, Intercontinental Hotels Group (Holiday Inn), Classic British Hotels and GreenFree offers where you will be asked to follow a different redemption route.

From the TOTAL Rewards homepage, you are able to search by offer category and postcode by selecting the relevant link or dropdown menu.

The discount you enjoy varies from offer to offer so please check the individual partner information on the website and the individual terms and conditions for each offer for full details.

You can find details of your nearest participating TOTAL site by clicking here and using the Service Station Finder.

You can find your unique reference number on your TOTAL Rewards Promotional Voucher which was given to you when you spent £30 or more at TOTAL.

Some offers will only be valid once per household so please check the terms and conditions of each offer carefully.

A wide range of partners have been chosen for the TOTAL Rewards promotion to ensure children of all ages can have fun. But not all attractions or offers will be appropriate for all age groups. So please see the terms and conditions and individual partner information on the website for full details.

No. You will receive a TOTAL Rewards Promotional Voucher when you spend £30 at a TOTAL station. Only one voucher per transaction.

No. You get one Promotional Voucher per transaction. However, if you switch to claiming Offer and Prize Draw Credits by My Card Rewards you can ensure that every penny counts towards your Rewards Balance - whether you spend £6 or £60.

Most offers are valid until the 31st May 2012, subject to the individual terms and conditions, opening dates and times of the venue/partner. Please note that some venues exclude Bank Holidays, special events and other peak periods, whilst other venues are only open during their seasonal opening times e.g. closed for the winter season. Please check the individual partner information on this website for full information.

All offers are subject to availability and we advise that you book early to avoid disappointment. Sports and leisure activities will need to be booked in advance. Please check the individual partner details on the website for full information of all dates the offers will be valid.

No, unfortunately vouchers cannot be used as part of a corporate booking or in conjunction with any other concessionary or discounted rates.

Please call 0844 560 3714 immediately (calls charged 5p per minute from a BT landline. Calls from mobiles or another provider may vary. Lines are open Monday to Friday 09.00 to 17.00hrs.

Our team will be happy to answer your questions. Call our helpline on 0844 560 3714. Lines are open Monday to Friday 09.00 to 17.00hrs.

Please call 0844 560 3714 (calls charged 5p per minute from a BT landline. Calls from mobiles or another provider may vary) for more information about the attractions and activities. Lines are open Monday to Friday 09.00 to 17.00hrs.

For all other queries, please click on the link below:
www.total.co.uk

Collection of TOTAL Rewards Offer Credits and Prize Draw Credits when you spend £30 at TOTAL will stop on 27th March 2012. You will be able to spend any remaining Prize Draw Credits until 27th March 2012 and any remaining Offer Credits until 31st May 2012. Please make sure that you check the individual partner offer terms and conditions for close dates. Most partner offers close on May 31st 2012 but some may end earlier. After May 31st 2012, your account will be closed, no further redemptions will be possible and any residual Offer and Prize Draw Credit balances will be cancelled.

Your account will be closed and your personal details will be archived if you have opted in to receive news and offers from us. If you have not opted in to receive news and offers from us, your personal details will be securely destroyed.

If you have been collecting via My Card Rewards, your card details will be deleted within 30 days of the last day of collection (27th March 2012). They are kept for 30 days in case you have any queries.

Collection of TOTAL Rewards via a registered card will not be available after 27th March 2012. You will still be able to collect via a card that is already registered until this date but we are no longer accepting new or additional card registrations to My Card Rewards.

My Card Rewards is the easy way to make every penny you spend at TOTAL count automatically towards your Rewards Balance – simply by registering your credit and debit cards on our secure website. Our software recognises your card(s) when you use them at TOTAL and automatically adds 1 Offer Credit and 1 Prize Draw Credit into your account whenever your spend level hits £30.

Log in or register for TOTAL Rewards and opt in to collect Offer and Prize Draw Credits via My Card Rewards from the registration form or your Profile page. Register your credit and debit cards where prompted. As you spend, Offer and Prize Draw Credits are automatically added to your Rewards Balance each time your spend level reaches £30. You can register more than one card and add new ones (or delete expired ones) at any time.

The card recognition technology keeps a balance of your spend whenever you use the registered payment card(s) at TOTAL. As you accumulate money spent at TOTAL, 1 Offer Credit and 1 Prize Draw Credit will automatically be added to your account whenever you hit the £30 threshold.

Example: if you visit TOTAL and spend £12, that balance is held against your account. You don’t earn any extra Offer and Prize Draw Credits yet because you haven’t spent a total of over £30 but the next time you visit TOTAL the next amount spent is added to the initial amount. So, if you spend £20, you have an accumulated total of £32. This would trigger 1 Offer Credit and 1 Prize Draw Credit to be added to your TOTAL Rewards account balance. Furthermore, the remaining balance of £2 is carried over – meaning every single penny you spend at TOTAL counts towards your Rewards.

The security of your personal data is extremely important to us. In relation to all your personal data we maintain a high level of security, in particular in relation to payment cards held. We operate a multi-tier security approach:

1. When you enter your card details on a computer this is transmitted to us encrypted within secure webpages using SSL, Data, and Password encryption technology. Our internet web servers are certified by Digicert, a public Certificate Authority. Pages are automatically expired to cover the instance of members registering cards from internet cafes.
2. Your card numbers are only stored and processed in encrypted format and only the last 4 digits are visible. This means that if anyone does obtain your email address/password combination they will not be able to see the full card number that you have registered.
3. Data storage on our systems, and the communication between us and the financial and technology companies is in accordance with legislation and best practice within the payment card industry.

In order to assist us to maintain your security:
• Always access the My Card Rewards pages from the main TOTAL Rewards website homepage.
• Please be aware that we would never ask you in a cold call or in an unsolicited email to reveal your card number or to confirm numbers that you have previously registered. If you receive any such communication please contact our customer services team at once on 0844 560 3714 or send a copy of it to feedback@total-rewards.co.uk.

If at any stage you initiate a conversation with our customer services team about the cards registered to your account, we would only ever refer to a card number (or ask you to identify one) by reference to the last 4 digits of the card.

No problem – simply visit your Profile page and tick the box to choose to claim Promotional Vouchers instead of My Card Rewards. Just remember that you won’t receive a Promotional Voucher (and therefore any Offer or Prize Draw Credits) unless you spend at least £30 in one transaction at a TOTAL Service Station. It’s only with My Card Rewards that every penny counts!

It’s very important to register ALL payment cards that you might use at TOTAL to My Card Rewards. Unfortunately, a transaction made by a My Card Rewards registered member on a non-registered debit or credit card won’t count towards your Rewards Balance and there’s no way to retroactively claim the Offer and Prize Draw Credits. Furthermore, if you have chosen to claim Credits via My Card Rewards you can’t bank paper vouchers any more, so even if staff do hand you a Promotional Voucher, you won’t be able to use it.

No – once you switch to claiming Offer and Prize Draw Credits via My Card Rewards you no longer need to bank Promotional Vouchers. Although staff at TOTAL may hand you a Promotional Voucher if you happen to spend over £30 in one transaction, you won’t be able to bank the voucher. However, if you would prefer to switch back to collecting and banking Promotional Vouchers you can do so at any time from your TOTAL Rewards Profile page.

Your Offer and Prize Draw Credits will be applied automatically to your Rewards Balance. There is a minimum of 4 working days before the transaction is updated on your balance on the website.

Bank your Promotional Vouchers using the code on the reverse of the voucher. You’ll receive 1 Offer Credit and 1 Prize Draw Credit in your Rewards Balance. To find out more about how to bank your vouchers and how to use the Credits once they have been banked, click here.

We're sorry. Try refreshing the page or re-setting your internet browser. You can also try to use another internet browser for access to the page. If the problem persists, please call 0844 560 3714 (calls charged 5p per minute from a BT landline. Calls from mobiles or another provider may vary).

Not at all. Just make sure you redeem your online voucher using your unique reference number and print your voucher before visiting the relevant attraction or activity.

Unfortunately you'll need to print out your online voucher to enjoy the offer at an attraction or activity near you. If you don't have a printer at home, you can always print out your voucher at the local library or an internet café.

If you are having problems downloading your voucher, please call 0844 560 3714 (calls charged 5p per minute from a BT landline. Calls from mobiles or another provider may vary).

Unfortunately you'll need to print out your online voucher to enjoy the offer at an attraction or activity near you. If your printer at home is not working, you can always print out your voucher at the local library or an internet café.

Please click here to request a new password. We'll email you a reminder straight away so please check your inbox and your junk folder.

You can log into your account to update your details on the 'My profile' page.